Your data is yours. This policy explains exactly what Alf Casino stores, who can see it and how to ask for changes or deletion.
What we collect
Account details, transaction history, device and session data needed to operate the service safely and to meet regulatory obligations.
How we use it
To run your account, process payments, prevent fraud, personalise the lobby and to send service messages. Marketing is opt-in only.
How we protect it
Encryption in transit and at rest, strict access controls and regular external audits. Payment data is handled by certified processors.
Your rights
Access, correction, portability and erasure are all available through support. Most requests are completed within 30 days.
Background and detail
How your data is actually handled
Alf Casino only collects the information needed to run a safe, regulated account for Kiwi players. That covers your name, date of birth, address, contact details, deposit and withdrawal history, and the device and connection data used to spot fraud. Nothing is sold to third parties and marketing data sits in a separate system from financial data so the two never mix without your consent.
Encryption, storage and retention
Every page on the site is served over 256-bit SSL, the same standard New Zealand banks use. Payment details never touch Alf Casino servers in usable form, they pass through certified processors and only a tokenised reference is stored. Records are retained for the period the licence requires, typically five years after the last activity, and then permanently deleted.
Your rights as a New Zealand player
You can request a full copy of your data, ask for corrections, withdraw consent for marketing and request erasure subject to the licence's record-keeping rules. Requests go through the support team and are completed within 30 days. If you ever close your account, the relevant close account page walks through every option, from cool-off to permanent closure.
What personal data does Alf Casino collect?
Only what is needed to run your account safely: identity details, contact information, transaction history and device data for fraud prevention.
Is my payment data stored on the site?
No. Payment information is handled by certified processors and never stored on Alf Casino servers in a usable form.
Can I request my data or have it deleted?
Yes. Access, correction and erasure requests are handled through support and completed within 30 days where legally possible.
Will I be sent marketing emails?
Marketing communication is opt-in only and can be turned off in your account preferences at any time.