Gambling should be entertainment, never a source of stress. Alf Casino gives you the tools and the helplines to keep it that way.
Set deposit limits
Daily, weekly or monthly caps can be set in seconds from your account. Lowering a limit takes effect immediately, raising one needs a cool-off.
Time-out and self-exclusion
Take a break from 24 hours up to six months, or self-exclude for a longer period. Once active the account locks until the chosen date.
Reality checks
Session reminders pop up at intervals you choose so you always know how long you have been playing.
Free, confidential help
Gambling Helpline NZ 0800 654 655 is free, anonymous and runs 24/7. Safer Gambling Aotearoa offers face-to-face counselling across the country.
Background and detail
Tools that take seconds to set
Deposit limits cap how much you can fund in a day, week or month. Loss limits stop new bets once a threshold is hit. Session limits log you out after a set time. Reality checks pop a banner every 30 or 60 minutes with how long you have played and where the balance sits. Time-outs lock the account for 24 hours up to six weeks. All of them take seconds to set and there is no penalty for using them.
Self-exclusion in detail
Self-exclusion ranges from six months to permanent. Once locked, you cannot deposit, log in or open a new account using the same details. Lifting an exclusion early is not possible, that is the point. Choose the length carefully and treat it as a hard line.
Where to get free help
The Gambling Helpline NZ on 0800 654 655 is free, anonymous and runs around the clock. Safer Gambling Aotearoa and the Problem Gambling Foundation offer counselling in person and by phone. Lifeline at 0800 543 354 is there for any wider mental health support. Reach out on the get help page for the full directory.
Which limits can I set on my Alf Casino account?
Deposit, wager, loss and session-time limits can all be configured from your profile. Lowering a limit takes effect immediately, while raising one applies after a 24-hour cooling-off period.
How does self-exclusion work?
You can self-exclude for a fixed period from 24 hours up to six months, or choose a permanent option. During self-exclusion the account is locked, marketing is paused and reopening is only possible after the cool-off ends.
Where can NZ players get free help with gambling problems?
The Gambling Helpline NZ on 0800 654 655 is free, confidential and available 24/7. Safer Gambling Aotearoa and the Problem Gambling Foundation also offer free counselling and family support.
How do I check my play history?
Your full deposit, withdrawal and wagering history is available in the account section. Reviewing it monthly is a simple way to keep play in perspective.