These terms describe how the account works and what we expect from each other. They apply to everyone who plays at Alf Casino.
Account rules
One account per person, real details, age 18 or older. Multiple accounts are closed and balances reviewed.
Bonus terms
Wagering, maximum bet while a bonus is active and game contributions are listed alongside every offer before you opt in.
Withdrawals
Withdrawal methods, minimums and processing times are listed in the cashier. KYC must be complete before the first cash out.
Disputes
Contact support first, then escalate to the licensing authority if needed. Most issues resolve in a single conversation.
Background and detail
Account rules in plain English
Opening an account at Alf Casino requires you to be 18 or older, a resident of a country where online gambling is allowed, and to provide accurate details. One account per person, household and IP address. Duplicate accounts can be closed and winnings forfeited, which keeps tournaments fair and bonus abuse to a minimum.
Bonuses, wagering and maximum bets
Every bonus on the promotions page lists its wagering requirement, contributing games and time limit. Maximum bet during wagering is typically $5 per spin or hand to stop bonus abuse, and breaking that cap voids the bonus and related winnings. Pokies usually count 100% toward wagering, table games 10% and live casino 5% to 10%.
Withdrawals, KYC and dispute resolution
A one-off KYC check runs before the first withdrawal. After that, e-wallets clear in under 24 hours, cards in one to three business days and bank transfers in two to three. Disputes start with the support team and can be escalated to the licence's alternative dispute resolution body if needed. The contact page lists every channel.
Who can open an Alf Casino account?
Anyone aged 18 or over, resident in a country where online gambling is permitted, who has not previously been self-excluded.
Are duplicate accounts allowed?
No. One account per person, household and IP address. Duplicates can be closed and balances forfeited.
What happens to inactive accounts?
Accounts inactive for 12 months may attract a small administration fee on remaining balances. Logging in or playing one round resets the clock.
How are disputes handled?
Contact support first. Unresolved disputes can be escalated to the licensing authority's alternative dispute resolution body.